Reasons why focusing on health and safety is to great customer service

Here at ASL Limited, we pride ourselves on our attention to detail, expert knowledge and high health and safety expectations.

Call our friendly team for all your drainage needs.

Many of the benefits of deploying solid health and safety practices are already well-known. Especially when installing a septic tank with a machine that hasn’t got the reach or the stability.

Having the right machines with the reach and stability can and do prevent accidents, rather than setting them up to fail.   

ASL Limited ensure to keep people safe and provide clear guidelines to the team on how to prepare for and deal with various safety related scenarios especially protecting customers and from there inconvenience. But one benefit that isn’t always talked about is how focusing on proactive health and safety as an integral part of planning also leads to the benefit of delivering great customer service.

In this blog, we’ll share reasons why focusing on health safety leads to great customer service.

For example, when starting a job it has to be standard practice to go with lots of cones, safety, barriers, red and white tape, road pins, etc.

It not only impresses the customer, it is impressive. It looks very professional.

It’s always been a widely accepted fact that customers need to feel safe and relaxed during construction or installation with large machines, dumpers, etc.  to speak highly of the installing of the septic tank they have been a witness.

More managers and organisations should be talking about their approach to health and safety as a benefit in marketing material; a way to reassure customers and attract more large construction jobs. 

What may have been in the past “historically”, viewed as a tick-box exercise has now became a key indicator to determine the success and trustworthiness of a medium size company upwards.

Contact our friendly team for all your drainage requirements.